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YSH (also known as Your Site Here) is part of the Dark Group, a company registered in England & Wales.
Our Registered Office is:
YSH Managed Hosting
Company Registration: 3766500
VAT Registration: GB 744 6780 04
Data Protection Registration: Z9446811
Prices quoted on this site do not include UK VAT (20%) unless otherwise stated. UK VAT will be charged where appropriate.
There are no delivery charges.
When placing an order, through this web site, a binding contract is created when a setup e-mail for hosting or successful domain registration notification have been electronically sent to you.
The EU Distance Selling Directive became part of UK law, courtesy of the Consumer Protection (Distance Selling) Regulations 2000.
This directive applies to all transactions where the consumer does not actually meet the vendor. In simple terms it gives you, the consumer, the right to cancel any agreement within 7 days and get a full refund.
The only exception is 'customised' goods. We believe that the registration of a domain name is classified as a 'customised' product, and as such cannot be cancelled under the directive.
However, our hosting services are covered, and therefore you have a right to cancel the hosting with us within 7 days for any reason. We are obliged to refund all charges (including the setup fee) to you within 30 days of your cancellation. If you wish to cancel a hosting package, within the 7 day 'cooling off' period, please e-mail your full details via our contact page and we will immediately close the account and arrange the refund of charges.
Contracts concluded between businesses are not governed by these regulations.